Tag Archives | dispatcher

Dispatcher Training

2 Gold Seal Credits

In partnership with the Construction Education Council (CEC), MCABC is pleased to present this exclusive two-day seminar on dispatcher training. The Dispatcher Training Program was originally developed in the US by a task force comprised of contractors from the Mechanical Service Contractors of America and the Managing Director of Transitions Consulting Group. In 2007, the program was updated and adapted for the Canadian market.

Module 1: The Dispatcher and the Service Organization

Module 2: Communication Skills for the Dispatcher

Module 3: Partnering with the Service Technician

Module 4: Servicing the Customer

Module 5: Managing the Service Manager

Module 6: Working with the Rest of the Team

May 8 & 9, 2019

8:30 am to 4:30 pm

THIS IS A TWO-DAY COURSE


Register Now!

 

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